What Our Clients Say...
"Glenn is highly innovative development culinary professional, who underpins his work with a long history of success in the global hospitality industry. I used Glenn’s food development services multiple times to deliver against a tight brief and timeline for a Asian based QSR chain. Glenn understands the principles of QSR food operations which ensures his innovation and food can be replicated consistently and quickly by front line teams. Glenn is a global hospitality professional who is passionate about food, service, and developing junior chefs culinary ability across the globe. Keep up the hard work Glenn."
"I have known and worked with Glenn Austin for over 20 years. Being a notable presence within the Hospitality/Tourism/Food Strategy and Consultancy industries I have used Glenn’s experience to advance a number of businesses that I have been involved with. Glenn’s broad knowledge across a number of disciplines makes his advice much sought after and I can attest to it enhancing the businesses I have engaged him to consult on. I will continue to utilise Glenn’s services when required"
General Manager Royal Flying Doctor Service Northern Territory
Board Commissioner Tourism NT
"I have worked with Glenn for approximately 15 years, I have been a regional manager for a number of Hotels in the Maldives and General manager for four hotels, one of those [posting was with the iconic Gallface Hotel in Sri Lanka . During this time I used Glenn for many projects, team building, business development, as well as food beverage design. It is a very rare situation that you find a chef covering all aspects of the business but Glenn is that person, financially sound and has a unique ability to deliver what the client requires as well as the guest.
I cannot recommend Glenn highly enough."
The Rydges Alpine Hotel Thredbo
"We sought Glenn's culinary skills and food insights to create contemporary recipe and meal ideas for APL as it looked to position fresh pork as an alternative to lamb, beef and chicken.
This work proved to be very successful leading to stronger consumer interest and a marked lift in retail sales off-take. Glenn was also awarded an Australian Pork innovation award"
Former CEO Australian port LTD
"In the start-up phase of my business, I received advice from many quarters on directions I should take, customers I could target etc. What made Glenn's advice so valuable is that he has been there, worked in kitchens and in Executive positions so he really knew what he was talking about. He talked me through potential blocks I could face and how to get around these and suggested new market segments that may want my products that I hadn't even considered. I also found his honesty refreshing. If I was doing something particularly well he would tell me, just as if I wasn't he would tell me. It is easy to be too close to what you are doing to see it clearly sometimes, but Glenn pointed out a few things I was doing and said "don't change that" and other things saying I should definitely work on. The other thing about Glenn is that he is one of the most connected Exec Chefs I know, and is so willing to help by sharing his network. Many people don't like to share their industry contacts, but Glenn is the opposite. If he could help me in any way today, next month or even next year I know he doesn't forget and I will get a call out of the blue saying I've told x about you, you two must get in contact"
The Good Grub Hub
"I have known and worked with Glenn over an extended period of time, both as my Marketing and Business Development Manager at Murray Human Services, Echuca and as a Marketing and Business Consultant when I relocated to Hobart as the CEO of OAK Tasmania. Glenn’s diligence and hard work was evidenced in the successful and innovative business that we created and he Managed in Echuca and Moama. The systems he established were a model of excellence as we progressed on the path of continuous improvement and successful outcomes for people with disability. As a Consultant he was able to quickly understand the local Tasmanian markets and environments and presented well considered and creative opportunities to be pursued.
Glenn is passionate and easy to work with and readily understood the specific needs of my organisations, even though he had a very limited previous exposure to disability services. His honesty and willingness to undertake complex challenges and provide innovate solutions is a credit to his flexibility."
Chief Executive Officer
"I had the pleasure of working with Glenn for 5 years during my global role at Fonterra. Glenn had a huge impact on the Fonterra Foodservice business, creating new product development opportunities and strengthening relationships with our global QSR accounts around the world. Glenn also played a key role in assisting the development and launch of many successful products that still deliver great volume, revenue and margin for Fonterra's regional foodservice network today. Glenn's great ability is to understand the needs of a chef, kitchen or a chain, then turn this insight into a commercial benefit for the manufacturer and customer. From what i have observed there are not too many business development chefs (and that’s what i would call Glenn), out there in the world with this ability."
Regional Manager - North Asia
"B4MD sought support from Glenn Austin to develop recipes utilising a range of local sourced ingredients and this work has added valuable scope to the training and employment programs B4MD are building for the Dunghutti Community."
"In my professional role as General Manager for Iconic hotels and resorts over the past twenty five years, I have managed large function centres and restaurants that have always provided strong revenue streams and profitability for the properties.
One key ingredient to the success of all my properties has been my ongoing professional relationship with Mr Glenn Austin.
Glenn's extensive knowledge of the Food industry in Australia and Internationally has been a pivotal point in enhancing the required outcomes for all my properties, guaranteeing success and profitability.
Glenn is quite simply the best of the best in food consulting, recruitment and mentoring "
MARC EVANS, MAICD
Head of Hospitality IMETT Group Pty Ltd
CEO IMETT Hotels and Hospitality
"Over the past ten years we have struggled to find high profile chefs with the courage to tell the real story about imported seafood: that in a nation where the average adult consumes 40% less than recommended by the NH&MRC it is absolutely necessary to fill the gap in our supply; that it is verifiably food safe, sustainable and ethically produced; and that it employs thousands of Australians in its distribution and usage. Glenn has been of the few with the guts and insight to do that for us."
Seafood Importers Association of Australasia Inc
"Chef Glenn has previously represented Australian meat and dairy suppliers for KFC and Pizza Hut projects at YUM!. During the duration of the projects, he has worked on new concepts together with us, the YUM! R&D team, to address the marketing innovation brief to come up with well thought of products, taking the back of the house and operation complexities into consideration. We value his understanding of the complexities of our business so we always welcome working on projects with him, plus, we enjoy working with him. He is also very open to positive and negative comments where he proactively works to address it and following up along the way."
YUM! Franchise Pte Ltd
"It has been my pleasure to know and work with Glen Austin for over 15 years in many guises. Glen has always displayed a sense of commercial intuition that is rare and has, in my opinion, always pushed past the norm and driven business development forward through a well thought out and analytical approach to market opportunities. Whilst Glen has significant culinary ability and knowledge, this background has allowed him to take a very pragmatic approach when identifying and realising market opportunities. I would recommend Glen for his reliability, tenacity and pragmatic approach to business development platforms within or outside the food category."
Lachlan Bowtell - GAICD
Former Regional Manager Middle East North Africa Meat and Livestock Australia Limited
Manager Butcher Shops Woolworths Supermarkets
"I had the pleasure working with Glenn for over 10 years as a member/president of the World Association of Chefs and found him to be a probing, no-nonsense individual, always asking the right questions. Glenn has the ability to solve problems and to deal effectively with current and future situations. He impersonates a successful driven individual, who is a perfect link between the kitchen and the board room. Without any doubt, Glenn’s hallmarks are his passion and conviction."